Progressive work rules and streamlined services provide our customers with just the right amount of flexibility and independence they need, resulting in greater cost efficiencies and better overall customer experience.
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Our Pledge
IN THE CITY OF PHILADELPHIA, known for its history-making meetings, we do hereby establish that all those who gather in our world-class facility have the right to:
- EFFECTIVE MANAGEMENT. By bringing in industry-leader ASM Global to oversee our beautiful downtown Pennsylvania Convention Center, it’s clear we’re further dedicating ourselves to transparent, accountable and professional management for your meeting.
- INDEPENDENCE AND FLEXIBILITY. Full-Time employees (Exhibitors) (as long as there is not an EAC Contracted to setup/dismantle the booth) have the freedom to:
- Setup and/or tear down their booths without limitation to size.
- Use power tools and ladders (up to 6 feet) to setup and tear down exhibits.
- Use power tools and ladders (up to 6 feet) to set up and tear down exhibits.
- Install signage and floor coverings.
- Install and remove non-rented and non-public AV equipment.
- SIMPLE COMPUTER SETUP. Full-Time employees of the exhibiting company and show managers may setup, connect their own (non-rented) computers, tablets, and all computer components and any required low voltage power supply equipment for non-public use. Our show labor will need to setup any rented equipment, registration and public-use computers & tablets including when using to collect Data. Public use of computers & tablets, in areas such as cyber cafes, exhibiting booth space and meeting rooms, are set by our show labor.
- SELF PROMOTION. Show managers have the freedom to place, move and remove easels, signs, and poster board materials
- EASY DISPLAY SETUP. Full-Time employees of the exhibiting company, and show managers have the freedom to open boxes, stock shelves, setup, plug in, hang up, and freely distribute their non-bulk products/ literature within their booth without limitation to size of the booth.
- DISPLAY MAINTENANCE. Full-Time employees of the exhibiting company have the freedom to perform maintenance on their own display equipment after the initial setup without limitation to size of the booth.
- A SUPPORTIVE TEAM. Each labor union has established a core workforce with a focus on hospitality.
- SKILLED WORKERS. Our Labor workforce is highly skilled and has received specialized training in hospitality services.
Download the Pennsylvania Convention Center Exhibitor Rights & Work Rules.
To provide the best possible experience, our Customer Satisfaction Agreement has been enhanced. These work rules have been extended through May 2029.